Delete Account

Effective Date: 17-07-2026

This page explains how to delete your One Stop Invoice account, operated by Quantum Byte Studios (Mumbai, India). Google Play reviewers and customers can open this URL without signing in: https://www.onestopinvoice.com/app/policies/delete-account.

  1. How to delete your account
    • Mobile app (Android / iOS): Open the app while signed in → More → Delete account. Scroll the deletion policy to the end, choose Yes, I have read the terms and conditions, enter your password, then choose Delete. Sign-in is closed immediately. Only the account owner can delete the business account.
    • Web app: Sign in at https://www.onestopinvoice.com/login, then open Settings → Account at https://app.onestopinvoice.com/settings/account. Choose Delete account, scroll the deletion policy to the end, choose Yes, I have read the terms and conditions, enter your password, then choose Delete. Sign-in is closed immediately. Only the account owner can delete the business account.
  2. Email fallback
    • If you cannot use the in-app or web flow, email support@onestopinvoice.com from your registered business email with subject Account deletion request and include your business name and username.
    • We monitor this inbox and process verified deletion requests within 30 days of receipt.
  3. What happens to your data
    • Sign-in is closed immediately for the owner and every sub-user, on web and mobile.
    • Business data (profile, clients, invoices, quotations, credit notes, debit notes, proforma invoices, expenses, inventory, and related records) is kept so we can restore the account if this was a mistake, and so GST/tax transaction records stay available for the legally mandated period under Indian law.
    • The product is not available to you after deletion until support restores the account.
    • A compliance log of the deletion request (who requested, when, source) is kept for our records.
  4. After deletion
    • You receive a confirmation email at your registered business email when deletion is processed.
    • You and your team can no longer sign in to the web or mobile app.
    • If this was a mistake, email support@onestopinvoice.com and we can restore the account.
  5. Contact